Key Responsibilities:Lead Engagement & Conversion: Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.Upsell & Cross-Sell: Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targetsProduct Mastery : Develop deep knowledge of pedagogy, outcomes, and succes stories to deliver confident, consultative pitches.Pipeline Management: Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reportingCustomer Experience: Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when neededMarket Feedback Loop: Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys