Account Executive

Client Servicing / Digital Marketing Executive – Digital MarketingRole OverviewThe Client Servicing Executive will be responsible for supporting and managing day-to-day client interactions while ensuring smooth and timely execution of digital marketing campaigns. This role requires regular client communication, strong coordination with internal teams, and a clear understanding of brand and campaign objectives.Key Responsibilities- Act as a point of contact for assigned clients, supporting day-to-day communication and ensuring timely responses to queries and requests. - Build a strong understanding of client brands, including their identity, values, target audience, and messaging, to support effective campaign execution. - Receive, decode, and translate client briefs into clear internal instructions for creative, media, SEO, and web teams. - Coordinate with internal stakeholders to ensure campaigns and deliverables are executed as per agreed timelines and quality standards. - Conduct quality checks on content and ensure client approvals are obtained before publishing across social media platforms. - Manage content scheduling and publishing across platforms in coordination with the social media team. - Prepare and maintain Job Status Reports (JSRs), trackers, and timelines, and share regular status updates with clients. - Assist in preparing performance reports, campaign reviews, and presentation decks for client discussions. - Participate in client calls, meetings, and internal brainstorming sessions to contribute to campaign planning and content calendars. - Support Online Reputation Management (ORM) activities, including monitoring, escalation, and coordination of responses. - Conduct routine hygiene checks and work closely with Media, SEO, and Web teams to ensure seamless execution across all digital touchpoints.Skills & Requirements- Bachelor's degree in Marketing, Communications, Media, or a related field. - 1–3 years of experience in a client servicing, account management, or digital marketing role (agency experience preferred). - Strong verbal and written communication skills with the ability to interact confidently with clients. - Basic to intermediate understanding of digital marketing, social media platforms, and campaign workflows. - Strong organisational skills with the ability to manage multiple clients and deadlines. - High attention to detail and a proactive, solution-oriented mindset.

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