Lender Key Account Manager - PSU

Key ResponsibilitiesRelationship Management- Establish and maintain strong working relationships with PSU bank stakeholders across Credit, Operations, IT, Risk, and Business Teams. - Serve as the primary point of contact for all communications and escalations.Partner Onboarding & Compliance- Lead the end-to-end onboarding process with PSU banks. - Coordinate internal alignment across Credit, Legal, Compliance, and Operations. - Ensure adherence to PSU governance protocols, documentation standards, and audit requirements.Technology Coordination- Facilitate integrations between Ambak’s technology systems (LOS/LMS/APIs) and PSU IT infrastructure. - Ensure compliance with PSU security, testing, and approval processes.Operational Management- Monitor service delivery KPIs and ensure SLA adherence. - Drive efficient execution across disbursals, collections, reconciliation, and reporting. - Resolve operational bottlenecks in coordination with branch and zonal PSU teams.Revenue & Portfolio Performance- Track and manage revenue outcomes for PSU portfolios. - Support collections performance and ensure policy compliance. - Identify new business opportunities to enhance portfolio scale and profitability.Required Skills & Qualifications- 4-10 years of experience in PSU banking, fintech, NBFCs, or strategic account management. - Strong understanding of PSU bank processes and approval workflows. - Excellent communication, analytical, and stakeholder management skills. - Ability to work in cross-functional environments. - Strong data orientation and process discipline.Why Join Us- High-visibility role with leadership exposure. - Opportunity to build and scale PSU partnerships from ground zero. - Collaborative environment with product, tech, credit, finance & legal teams.

Apply Now