Jewellery Sales Consultant (Ring Expert)

About RINGS & IRINGS & I is India’s first designer diamond ring studio, offering personalized, made-to-order diamond rings through a truly omnichannel, tech-enabled experience. With 1000+ designs across 16 styles, we empower clients to choose their ring, their style, and their budget — all backed by trust, transparency, and celebration.PositionRing Expert – Mumbai Location Borivali (West), Mumbai (Current) – Open to switch in other Mumbai locationsTimings11:00 am to 9:00 pm | Weekly off on one of the week days.Job OverviewThe Ring Expert is the main person to face the client. The Ring Expert drives the appointment in-store or online and handles client requirements using expert knowledge in styling, design, and people-reading skills—applying these to convert business. They handle the entire Client & Product cycle from Appointment to Delivery.Lead to Appointment• Lead nurturing from lead to studio visit• Enquiry handling• Providing prices on requestAppointment to Receipt• Driving the appointments per the provided SOP ensuring that the guidelines are followed• Providing customers with necessary information about policies, products & services• Able to gauge client’s mind-set & driving the appointment flow• Conducting virtual appointments driving to either closure or studio visit• Processing online orders• Keeping track of product offerings and availability• Quotation communications• Building positive customer relations• Inventory management• Administering studio cleanliness Advance acceptance & receipt generation• Handing over cash to head-officeProcure to Pay• Following up on status of product before reception and sharing status with Head Office post reception• Ensuring that user expectations & design standards are met during the quality check processReceipt to Invoice• Handling product deliveries Other Responsibilities• Participating in events to represent the business model & introduce customers to our model• Provide concept tours as necessary to stakeholders & customers• Participate in conducting Jewellery exhibitions• Host Jewellery styling consultations for diamond Jewellery clients periodically• Be a part of a networking forum or represent the company in digital platforms to contribute in revenue generation• Provide inputs on product strategyQualificationMust possess a MBA Degree and 2–4 years of proven experience as a Sales Executive in retail.

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