Inside Sales Specialist

Job Title: Inside Sales Specialist or ManagerExperience Level: 1-3 Years or 3-5 yearsLocation: On-site - Powai, Mumbai (Work from Office only)Key Responsibilities- Handle incoming leads and enquiries via phone, email, and digital platforms. - Conduct initial counselling sessions to understand student needs and recommend/convince about our offerings. - Make outbound calls on cold data and curated data (when available) to convert prospects into active leads and sales opportunities. - Follow up with leads consistently and maintain a high conversion ratio. - Maintain an accurate record of all interactions and update CRM systems regularly. - Coordinate with the counselling, application, and visa teams to ensure smooth end-to-end service delivery. - Meet and exceed weekly/monthly and quarterly sales/enrolment targets. - Keep up to date with global education trends, application deadlines, and admission processes across major study destinations like UK. - Represent the company in webinars, seminars, and virtual events when required. - Provide excellent customer experience and build lasting relationships with students and parents.PERSON SPECIFICATION- Bachelor’s degree in any discipline. - Minimum 1–3 years of experience in inside sales, telesales, counselling, or a related field. - Prior experience in the overseas education or EdTech industry is highly desirable. - Excellent communication skills—both verbal and written. - Strong interpersonal and convincing skills. - Ability to work independently as well as collaboratively in a team environment. - Proficient in using CRM tools, MS Office, and other productivity platforms. - Willingness to work in a target-driven and fast-paced environment.

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