Account Manager

Job Title: Account ManagerLocation:Mumbai (On-site) Experience:4+ yearsAbout Schbang Schbang is a creative technology transformation company delivering future-ready digital solutions across design, technology, marketing, automation, and innovation. We empower brands with full-stack digital capability, measurable business impact, and award-winning execution.Role Overview We’re looking for a high-energy, client-obsessedAccount Managerwho has experience working withTech, SaaS, Digital Product, UI/UX, and App/Web Development services. You will be the bridge between our clients and internal tech/design teams — ensuring seamless delivery, proactive problem-solving, and exceptional client experience. This role demands someone who thrives in fast-paced environments, handles escalations like a pro, and never gives up until the client says “Schbang!”Key Responsibilities Lead end-to-end client servicing acrosstech, digital transformation, UI/UX, product design & developmentengagements Translate client objectives into measurable delivery plans and ensure timely, flawless execution Build strong, senior-level client relationships — becoming their trusted digital transformation partner Manage internal collaboration across Web, UI/UX, App Dev, Martech, Analytics & Design teams Handle queries/escalations with maturity, speed, empathy & solution-oriented thinking Drive innovation, strategic thinking, and new initiatives for client growth & digital maturity Present business insights, performance reports, roadmaps & transformation plans Identify upsell/cross-sell opportunities across Schbang’s digital service ecosystem Maintain strong understanding of emerging tech trends & digital platformsMust-Have Skills 4+ years of client servicing/account management experiencein atech/digital/SAAS/design agencyenvironment Strong understanding oftech delivery: web/app dev, UI/UX, digital platforms, CMS, martech Excellent communication & presentation skills — confident with CXOs/Founders Proven track record managing high-stakes clients & escalations Ability to navigate ambiguity, solve problems, and drive outcomes Data-driven approach with understanding of analytics (GA expertise preferred) Strong project coordination, time management & stakeholder managementWho You Are A client champion & internal team enabler Calm under pressure — thrives during escalations Detail-oriented, structured, and process-driven Innovative thinker with a passion for digital transformation Growth-minded with anever-give-up attitude Team player who motivates and collaborates across functionsWhy Schbang Work on cutting-edge technology & digital transformation projects High-autonomy role with leadership exposure Opportunity to influence and scale marquee brands Culture that rewards innovation, excellence, and hustleHow to Apply Send your CV tolloyd.dantis@ Subject:Application — Account Manager | Mumbai

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