Senior Account Manager

Job Title: Account ManagerLocation: Gurugram/Mumabi, IndiaAbout the Role:We are looking for a Account Manager to strengthen our client relationships, drive business growth,and ensure exceptional customer success. If you have a passion for relationship management,experience in SaaS/PaaS, and a strong understanding of the BFSI industry, we’d love to hear fromyou!Key Responsibilities:● Client Relationship Management: Build and nurture long-term strategic relationships withkey clients.● Revenue Growth & Retention: Drive renewals, upsells, and product adoption to maximizecustomer lifetime value.● Customer Success & Issue Resolution: Address client concerns promptly, ensuringseamless product usage and satisfaction.● Cross-functional Collaboration: Work closely with Sales, Product, and Customer Successteams to deliver tailored solutions.● Market & Industry Insight: Stay updated on BFSI trends to proactively identify opportunitiesfor client growth.What We’re Looking For:● Experience: 3+ years in account management, customer success, or a similar role within aSaaS/PaaS company.● Industry Knowledge: Strong understanding of BFSI (Banking, Financial Services, andInsurance).● Skills: Excellent communication, negotiation, and problem-solving abilities.● Mindset: Customer-first approach with the ability to thrive in a fast-paced startupenvironment.Why Join Us?● Opportunity to work with cutting-edge fintech solutions.● Collaborative and growth-focused work culture.● Competitive compensation and career advancement opportunities.Ready to grow with us? Apply now!

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