Sales Training Manager

Position: FIT Sales Training Manager Location:Head Office – Worli, Mumbai Travel:Across 5 key locations over 12 days Reports to:Head – Learning & OD, MHRIL Position Summary As part of our continued learning journey post the Mentora intervention, the FIT Sales Training Manager will play a pivotal role in reinforcing selling skills and driving performance outcomes across key locations. This role focuses on on-the-job coaching and capability building for Relationship Managers (RMs), ensuring sustained application of learning and alignment with business KPIs. Key Responsibilities Sales Coaching & Field Support Travel across designated locations to support RMs during live B2B and B2C calls. Provide real-time coaching to enhance call effectiveness, improve conversion metrics, and support mid and BQ performers. Skill Reinforcement & Capability Building Reinforce FIT Sales Inner Mindset & Outer Skill framework through simulations and feedback. Facilitate role plays, case studies, and scenario-based learning. Promote usage of tools like FAB, SPANCO, SPIN, Sales Filter, and 7 YES Set. Performance Enablement Build RM confidence in handling diverse sales scenarios: Prospecting & Lead Generation Client Meetings & Need Analysis Objection Handling & Negotiation Closing Sales & Relationship Management Guide RMs in weekly sales activity planning and go-to-market execution. Expected Outcomes Increased confidence and capability in sales execution. Improved alignment with KPIs and sales funnel metrics. Strengthened coaching culture and peer learning across the sales ecosystem. Key Competencies Relationship-Oriented Selling Emotional Maturity & Resilience Communication & Rapport Building Prospecting & Customer Profiling Presentation & Negotiation Skills Time & Self-Management Sales Mindset Development Qualifications & Experience Preferably from a hospitality background. 10–15 years of experience in sales training, performance coaching, or sales enablement. Strong understanding of B2B (MICE) and B2C sales dynamics. Familiarity with FIT Sales Selling Skills Workshop or similar frameworks. Willingness to travel and work closely with field teams.

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