Merchandise Associate

Job title: Jewellery MerchandiserReporting To: VP of Supply ChainLocation: Lower Parel, MumbaiCompensation: ₹5–6 LPAExperience: 6–8 yearsEmployment Type: Full-timeDepartment: ProductWhy Firefly?Join a fast-scaling, design-led jewellery startup redefining fine jewellery through lab-grown diamondsWork closely with founders and leadership on core product execution, not support functionsOwn real outcomes across design, manufacturing, and retail—from idea to in-storeBe part of a compact, high-calibre team building something iconic from the ground upAbout Firefly DiamondsAt Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines.a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery.Role OverviewThe Merchandiser will be responsible for end-to-end execution of jewellery merchandising activities—ensuring smooth coordination between design, production, and supply chain teams. This role plays a critical part in translating creative concepts into high-quality finished products, delivered on time and within cost.You will manage multiple styles and timelines simultaneously, maintain high quality standards, and ensure seamless execution from sampling through final dispatch.Key Responsibilities:Merchandising & Order ExecutionHandle complete order lifecycle from sampling to final shipmentEnsure production is aligned with approved samples, CADs, specifications, and costingManage multiple designs, SKUs, and timelines with strong attention to detailCross-Functional CoordinationCoordinate closely with sales, planning, CAD, production, QC, and dispatch teamsTrack production schedules and follow up rigorously to ensure on-time deliveryProactively identify and resolve production, quality, or design-related issuesQuality, Cost & Process ControlEnsure consistent quality across materials, settings, and finishesSupport cost optimization initiatives without compromising quality or design intentMaintain accurate records of orders, revisions, approvals, and client communicationsSamples, Clients & Market InputsManage sample development and client approvals efficientlyShare market and trend insights with design and sales teams to support new product developmentStay updated on jewellery trends, diamond cuts, settings, metal finishes, and consumer preferencesDesired Skills & Qualifications6–10 years of experience in diamond manufacturing or the jewellery industryStrong understanding of jewellery manufacturing and merchandising processesExcellent coordination, follow-up, and stakeholder management skillsGood client-handling and communication abilityStrong planning, problem-solving, and execution mindsetProficiency in MS Excel and ERP systemsAbility to work under tight timelines and dynamic prioritiesGraduate or Diploma in Jewellery Design, Merchandising, or a related fieldGIA / IGI certification preferred

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