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Job Title:

Guest Relations Executive

Company: Courtyard by Marriott Mumbai International Airport

Location: Mumbai, Maharashtra

Created: 2026-03-25

Job Type: Full Time

Job Description:

Responsible for ensuring guests have a pleasant and comfortable experience by providing excellent customer service. Welcoming and assist guests, handle inquiries and complaints, provide information about services and facilities, and coordinate with different departments to meet guest needs. The role also includes maintaining guest records, resolving issues quickly, and ensuring high levels of guest satisfaction through professional communication and a friendly approach.

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