Guest Relations Executive

Guest Relations ExecutiveYour Key Responsibilities:Welcome and assist clients, guests, and visitors at the Experience Center with a professional and friendly approach.Ensure every visitor receives seamless and premium customer experience during their visit.Maintain visitor records, client logs, and appointment tracking.Coordinate with sales and design teams to ensure timely client meetings.Handle incoming calls and inquiries, directing them to the relevant departments.Ensure the reception and waiting area are always well-maintained and presentable.Assist with client hospitality, including basic guest management and coordination.Support administrative tasks such as courier handling, documentation, and office coordination.Experience & EducationBachelor’s degree in Hospitality, Business Administration, or related field.1–3 years of experience in Guest Relations, Front Office, Reception, or Customer Experience roles.Excellent communication and interpersonal skills.Strong customer service orientation and professional etiquette.Ability to handle multiple guests and maintain composure in a fast-paced environment.Key Skills and Attributes:Experience in hospitality, luxury retail, real estate, or interior design industries.Strong organizational and coordination skills.Ability to deliver a premium client experience.Experience handling high footfall customer environments.Why Join Us:Be part of a fast-growing interior design brand transforming modern homes in India.Opportunity to interact with clients and contribute to their home design journey.Gain exposure to premium customer service and experience center operations.

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