Quality Control Manager – Marketing Materials & Promotional Products | QC Manager - POSM & Premiums

Role OverviewThe QC Manager POSM/Premium is responsible for maintaining the quality and technical accuracy of all POSM, print, OOH, packaging, merchandising, and premium promotional materials produced by suppliers across India.This role ensures production output meets brand guidelines, material specifications, technical accuracy, colour standards, and structural requirements. The QC Manager works closely with suppliers, sourcing, artwork teams, and account teams to identify risks early, prevent errors, and ensure consistent quality at all stages of production.Key Responsibilities1. Quality Assurance Across All Production StagesConduct pre-production, in-production, and post-production inspections for POSM, print, OOH, premiums, and packaging.Conduct pre-production, on-site, and post-production quality control checks with suppliersReview product samples, prototypes, and specifications to ensure compliance with safety regulations, client requirements, and global standardsOffer high-quality guidance and technical support to internal production and client teams.Validate material quality, colour accuracy, finishing consistency, functionality, and structural integrity.Approve prototypes, mock-ups, digital and physical colour proofs, samples, and white values.Identify defects early and provide corrective guidance before mass production.2. Technical Documentation & Specification ControlReview artwork files, dielines, cutter guides, colour profiles, and print specifications.Validate supplier technical sheets, material specs, load tests, and structural designs.Ensure technical accuracy of all documents shared across internal teams and clients.Maintain detailed QC documentation for internal and audit purposes.3. Supplier Collaboration & Capability ManagementConduct supplier visits, capability assessments, and QC audits across India.Evaluate printing machinery, fabrication facilities, finishing processes, and production lines.Provide technical feedback to suppliers and ensure corrective actions are executed.Support sourcing with supplier capability mapping and risk assessments.4. Issue Resolution & Escalation ManagementLead root-cause analysis for production defects, reworks, delays, or spec mismatches.Implement CAPA (Corrective Action & Preventive Action) with suppliers.Escalate high-risk issues to sourcing and account teams promptly.5. Cross-Functional AlignmentWork with Artwork teams to address print feasibility and colour adjustments.Work with Sourcing to recommend alternative materials or processes.Partner with Account Teams to manage client expectations on quality, timelines, and approvals.Support Logistics with packaging and dispatch checks when required.6. Operational Reporting & GovernanceMaintain QC logs, inspection checklists, audit sheets, and defect databases.Provide weekly QC reports, supplier performance analysis, and quality summaries.Support internal reviews with data on error trends, supplier performance, and risk areas.RequirementsExperience4–7 years in QC/QA for POSM, print, packaging, OOH, retail fixtures, or merchandising.Proven experience in premiums production, quality control, product safety, or supplier management environmentsStrong hands-on experience with India-based fabrication and print vendors.Experience with pre-press, printing technologies, colour management, and materials.Technical SkillsStrong understanding of substrates, printing methods, colour science, inks, laminations, UV, die-cutting, welding, acrylic work, and fabrication processes.Ability to read and interpret die lines, cutter guides, and structural drawings.Strong documentation, testing, inspection, and audit skills.Expert eye for detail and strong working knowledge of product QA frameworks, testing protocols, and regulatory compliance (e.g. REACH, EN71, etc.)Experience working directly with suppliers, factories, and technical teams across the premium supply chainSoft SkillsStrong communication in Hindi + workable English.High attention to detail, methodical, and precise.Calm under pressure with strong risk-mitigation instincts.Independent, accountable, and proactive.Summary (1-liner)A technical expert ensuring consistent quality across India’s POSM/print/OOH/Premiums production ecosystem through rigorous inspections, documentation, supplier collaboration, and defect prevention.

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