Job Title:
Sr. ServiceNow Lead/Architect
Company: Buxton Consulting
Location: Mumbai, Maharashtra
Created: 2025-10-31
Job Type: Full Time
Job Description:
Position: Sr. ServiceNow Lead / ArchitectStart Date: 30days/ImmediateLocation: Offshore/ RemoteKey Skills: CSM, ITSM, HRSD, CMDEmployment Type: (Fulltime)Support hours: IST & Overlapping hours if PST (till 12.30 am IST)Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)Must have done multiple end-to-end, full life cycle implementations modules CSM, ITSM, HRSD, CMDSupport ServiceNow Application UsersServiceNow system support including Production and Sandbox environmentsCovers modules: Case, HR Case, Incident, Problem, Change, and KnowledgeITSM, CSM, HRSD, Portal, AutomationReports and DashboardExperience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.ServiceNow Release upgrade testingServiceNow Application security administrationUser training for users to perform their day-to-day jobs by explaining ServiceNow standard practicesMust have excellent communication and presentation skillsMust have a pleasant attitude, be a team player