Information Technology Infrastructure Specialist

Key Responsibilities: Systems Administration & Infrastructure Lead the planning, installation, configuration, and maintenance of IT systems including servers, storage, and network devices. Monitor system performance and troubleshoot issues proactively to minimize downtime. Manage Active Directory, DNS, virtualization (VMware), Virtual desktop infrastructure, Servers, Storage and cloud platforms (Azure). Manage and administer O365 platform Oversee patch management and system updates. Manage, configure, monitor & restore back ups Advanced technical support for escalated issues Manage and monitor IT tickets using IT Ticketing tool. Security & Compliance Implement and maintain security protocols, firewalls, anti-virus systems, and data protection strategies. Ensure systems are compliant with relevant regulations (ISO 27001). Conduct risk assessments and support disaster recovery/business continuity planning. Project Management Lead and support IT projects, including system upgrades, migrations, and deployments. Collaborate with vendors, consultants, and internal stakeholders to deliver solutions on time and within budget. Documentation Maintain accurate system documentation, asset inventories, and network diagrams. Develop and maintain IT policies, procedures, and best practices. Qualification Bachelor’s degree in computer science, Information Technology, or related field with 8 -12 years of experience in IT systems administration

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