Lead UX Designer

About Dentsu International India: Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before! Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world. In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change. Learn more at: About Us Fractal Ink is a CX Consultancy within the Dentsu Network. CX is defined as the experience an organization provides its customer at every touchpoint of interaction, throughout the customer’s journey and the lifecycle of the business relationship. And this, is what we specialise in helping our clients do. At 100+ people strong, we have strategist, researchers and designers, who provide services across full range CX spectrum, from defining and planning the experience roadmap, to designing and executing each intervention as a best-in-class experience. Deep research, design-thinking mindset, creativity combined with bursts of innovation have enabled us to consistently deliver experiences that are differentiated, engaging and delightful. Role Overview We are seeking a highly skilled and experienced Lead UX Designer to join our dynamic team. As the Lead UX Designer, you will play a pivotal role in shaping the seamless experience of our digital products. The ideal candidate should possess a strong eye for detail, a deep understanding of user-centred design principles, and the ability to translate complex requirements into elegant and user-friendly designs. You will collaborate closely with UI designers, developers, product managers, and other stakeholders to create cohesive and impactful designs that enhance user satisfaction and drive business goals. Location & Work Arrangement Based in Mumbai: Candidates need to be based in Mumbai or willing to relocate. Hybrid Role: This is a hybrid role where you are expected to work from the office at least 3 days a week. You will have the opportunity to lead dynamic projects with collaborative teams that leverage the latest technologies Travel for client engagements in India and Abroad is an essential commitment to delivering exceptional service Qualifications: Education Bachelor’s degree in graphic design, Interaction Design, Visual Arts, or a related field. Experience Minimum of 4 years of experience in UX design. Skills: Proficiency in design tools such as Figma , Adobe Creative Suite, Sketch, etc. Strong portfolio showcasing your design process, outcomes and learnings Strong communication, presentation, and interpersonal skills. Ability to work in a fast-paced, collaborative environment. Key Responsibilities User-Centered Design : You are adept with the fundamentals of user-centered design and can create key artefacts like personas, journey maps, information architecture, wireframes and prototypes. Usability & Research : You can plan and conduct usability studies and user research interviews as needed. Strategic Thinking : You develop simple, elegant solutions for large, complex projects, ensuring they work across different platforms. Entrepreneurial Spirit : You have a proactive approach to problem-solving. Team Management & Collaboration : You can manage and lead independent squads. You thrive in a team setting and can also drive design independently when required. Interdisciplinary Contributions : You contribute to a diverse team including project managers, strategists, and developers. Continuous Learning : You are always learning new tools and techniques to ensure efficient project delivery. Leadership : You coach, guide, and inspire your team, encouraging synergy and championing good design practices. Client Communication : You understand client business objectives, translating them into digital experience strategies and leading their execution. Timely Delivery : You ensure on-time, quality delivery for your team, proficiently using task-management tools. Presentation Skills : You are comfortable presenting your designs to clients. Industry Knowledge : You stay up to date with the latest trends in design and technology, pushing boundaries when needed.

Created: 2025-08-01