Chief Human Resources Officer

Job Title: HR HeadLocation: MumbaiReports to: Promoter / Fractional CHROExperience: 10–20 yearsRole PurposeTo build and lead the HR function end-to-end, partnering closely with the promoters and the fractional CHRO. The role focuses on setting up HR systems, strengthening processes, driving culture, and owning people operations for a rapidly scaling consumer business.The role is 40% HRBP and 60% HR Operations.Key Responsibilities- Own HR operations, policies, and processes end-to-end. - Build and implement recruitment, onboarding, and HR governance frameworks. - Work with the fractional CHRO to implement PMS and OD initiatives. - Establish HR dashboards, compliance checklists, and SOPs. - Strengthen culture, employee engagement, and grievance management. - Support the promoters in scaling teams across sales, commercial, and operations. - Manage payroll coordination, attendance, and HR systems (HRIS). - Ensure statutory compliance (PF, ESIC, Shops & Establishment, etc.).Candidate ProfileMust-Haves- 10–18 years of HR generalist and leadership experience. - Experience with promoter-led mid-sized companies. - Hands-on HR operations plus practical PMS implementation exposure. - Ability to set up HR systems and processes for a scaling organisation. - Strong maturity, communication skills, and stakeholder management.Good-to-Haves- Experience in retail, FMCG, consumer, or multi-location businesses. - Experience launching HR for new business units or brands.Avoid- Pure consultants / OD-only profiles. - Theoretical HR leaders with little operational ownership. - Candidates who can only work with large teams and heavy corporate structures.

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