Fresher - Life Science / Medical / Healthcare

Key Responsibilities:Make outbound calls to customers and patients to provide information about products and services.Handle incoming queries and provide prompt customer support.Maintain records of calls, inquiries, and follow-ups; update data on computer systems and maintain required documentation.Assist the assigned Diabetologist as a Diabetes Educator in patient support activities.Provide basic diet counseling, diet plans, and exercise guidance to patients visiting the clinic.Guide patients on the proper usage of insulin pens as advised by the doctor.Call and assist patients in installing and using the designated health mobile application.Coordinate with patients for follow-ups and ensure they receive necessary guidance.Perform tele calling activities (non-target based) to support patient engagement and service delivery.Required Candidate profileBachelor’s degree in Science (B.Sc. or related field such as Life Sciences, Pharma, Nutrition, Microbiology, Biotechnology, Nursing, Medical, etc.)Candidates with background in Medical, Healthcare, Hospital, Devices, Diagnostics, Pharma, Patient Care, Disease Management and allied functions are preferred.Good communication and interpersonal skillsBasic computer knowledge and data entry skillsAbility to explain health and lifestyle guidance in simple languageCustomer service orientation with a patient-centric approach

Apply Now