Customer Care Professional

Job descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.LocationMumbai (On-site role)Hiring Areas:- Western Railway: Churchgate to Mira Road - Central Railway: CST to Thane - Harbour Railway: Masjid to VashiRole OverviewWe are looking for enthusiastic and dedicated Customer Service Representatives to join our team in Mumbai. This is a full-time, on-site position where you will play a key role in delivering outstanding customer support, ensuring satisfaction, and creating a positive customer experience.Key Responsibilities- Interact with customers to address inquiries and concerns - Provide timely and effective solutions to customer issues - Ensure high levels of customer satisfaction and loyalty - Maintain professionalism and empathy in all customer interactions - Support continuous improvement of customer service processesQualifications- Strong verbal and written communication skills - Ability to empathize with customers and deliver exceptional service - Problem-solving and conflict resolution abilities - Good organizational and time management skills - Prior customer service experience is an advantage - Bachelor’s degree in a related field preferredEligibility: HSC with minimum 6 months experience OR fresh graduatesSalary & Benefits- Competitive salary offered up to ₹4 LPA - Opportunities for growth and career developmentThanks & regards,HR Team.

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