Product Manager - Digital Healthcare Solutions

Job Overview Product Manager (PM) - Digital Healthcare Solutions, is responsible for defining the strategy, roadmap, and feature requirements for hardware and software products that support healthcare delivery. The role focuses on optimizing clinical and operational workflows, enabling staff efficiency, and improving patient outcomes to drive operational excellence.Responsibilities and Essential Duties Be the Technical Spokesperson for DHS for all technical related inquiries Create & Review all DHS technical quotations for sales team Initiate/Develop end customers workshops to technically train & promote DHS solutions Manage software updates, including coordinating with Partner’s (distributors and hospitals) IT personnel Regulatory approvals & Complaint Handling Own the Installed base/existing customers and work on continuous communications to ensure customer satisfaction/operations and promote add on modules & service agreements Lead technical discussions during for sales negotiation meetings Analyze project funneland submit accurateforecast. Gforce funnelreview & plan inventory Stock monitoring and co-ordinate with logistics to ensure availability of stocks and responsible to track / movement of demo inventory. To improve monitoring of project funneland forecast accuracy(+/- 5% as a target).Submission of Monthly report. S&OP Planning and Forecasting for DHS Products. Forecast Planning and review calls with sales colleagues. KOL creation and management Coverage & Contact– Regular meetingswith all key customers Plan, Co-ordinate and execute Marketing programs to createpull in the market for entire range of DHS Portfolio. Lead Generation throughmarketing events, customermeetings & follow ups Create Marketing tools, presentations, offer formats, etc.Qualification (Knowledge, Skills and Abilities): Bachelor’s degree in computer science/applications Minimum 5-7 years’experience in relateddomain Education within IT combined with profound experience in application support and customer Relations Technical & Regulatory Awareness:Basic networking and data security principles HL7, DICOM,PACS & FHIR standards for interoperability Cloud vs. on-pre deployment Cybersecurity in healthcare environments India DPDP – Digital Personal Data Protection Hospital accreditation standards (NABH, JCI) Experience with network, implementation and administration of servers (Microsoft) combined with great knowledge of SQL Knowledge of Microsoft Office and Visio Applications. Preferably, experience from a similar support function Deep understanding of IT Infrastructure and iHIS requirements Knowledge of the CSSD & OR Department workflow will be an advantage Excellent presentation and objection-handling skills. Excellent planning and implementation skills. Ability to work remotely with minimal supervision. Good communication skills face to face and over the phone and able to convert heavy technical information to a non-technical audience Structured, methodical, analytical and systematic in problem solving Ability to forge and maintain relationships with customers Must be a team player

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