Centre Host Experience Centre Mumbai

About AHA! Smart Homes At AHA Smart Homes, we’re revolutionizing the way people experience their living spaces. Think of us as the tech-savvy wizards behind India’s smartest homes. Whether it’s automating lights with a tap or syncing your music to your mood, we make luxury living seamless, intuitive, and (let’s be honest) pretty darn cool.With 5+ years in the industry, 50,000+ smart home devices installed, and 500+ homes transformed, we’re setting new benchmarks in home automation. And now, we need a marketing genius to take our brand to the next level.Why Join Us? We are shaping the course of an industry that is still in its nascent stage. It is expected to grow to over $15 billion before the turn of this decade and AHA! Smart Homes will be at the forefront of driving this growth. So if you want to Grow at a frenetic pace - professionally as well as personally Work with state-of-the-art home technology solutions that transform homes.. Wow premium High Net Worth prospects and clients. then read further.Our Values (CHOOPS) We would like our employees to be aligned to our core values which we take a lot of pride in. Creativity - Ability and willingness to do things differently Honesty & Integrity at all levels - Professional, Financial & Personal Ownership Understand and acknowledge that the, “buck stops with me” Eagerness to learn and not wait for instructions Openness - Willing to communicate with internal stake holders Passion Genuinely feels for the product / category and the impact it can create Excited and engaged with work at all times Simplicity Keep It Simple Stupid (KISS) If it is working - why fix it? So if you believe that who you are, is aligned to our values - it will be a big plus.Job Description - Center Host – AHA! Smart HomesOverview We are looking for well-groomed, presentable, and soft-spoken Center Hosts to manage the experience at our home automation center/s. The ideal candidate will have the ability to engage visitors, showcase our solutions that are relevant to their needs, and ensure a seamless experience from Lead to Cash Cycles.Location Our main centre is located off Linking Road in Santacruz (West), Mumbai - However, the candidate should be mobile within Mumbai Metropolitan Region (MMR) at least.Key Responsibilities Engagement & Experience Greet and assist prospects as they arrive at the center. Understand requirements and generate relevant information Demonstrate curated home automation experiences. Provide detailed demonstrations of our smart home solutions. Scheduling & Follow-Ups: Manage the center’s visit schedules. Follow up with clients expected at the center to confirm their visit. Be diligent but not pushy - but ensure at least 50 demos per month Product Knowledge & Presentation: Answer all customer queries with an open mind Educate prospects on automation solutions, features, and benefits. Provide pricing and proposal details, Objection Handling - Competitor comparisons Collaboration & Support: Timely co-ordination with team members for negotiation and closing. Maintain a well-organized and professional showroom environment. Cadence (Reviews) Regular & accurateupdate of CRM Bi-weekly, fortnightly, monthly & quarterly reviews Tele-Calling (Desirable) Speak to fresh leads and understand requirements Effectively present relevant solutions in a visually expressive manner Create interest to walk into the Experience CentreProfessional Skills Required Grooming Elegant yet personal dressing sense Presentable with a pleasant personality. Communication skills Ability to engage effectively Listening Skills - understand requirements by asking right questions Building a rapport Demeanour Soft-spoken Patient Friendly Hard working Open to working on weekends - weekly off will be on a weekday long hours as required - customer comes first approach Languages Known Mandatory - English & Hindi Desirable - Marathi & other regional languages Loves Technology and what it can do to impact people’s livesWork Experience Not a criteria for selection - we are happy to consider freshers as well as experienced candidates However, if there are multiple good candidates then following criteria will apply Prior experience in customer-facing B2C / Retail roles Experience in Technology retail, High End SmartPhones, Luxury Hospitality, Super Premium / Luxury Fashion Brands Higher number of years of Work ExperienceWorking Hours Days - 6 days a week Friday, Saturday & Sunday will be working due to high demand Weekly offs will be on one day from Monday to Thursday 8 to 9 hours per working day You will be eligible for a total of 85 days off in a calendar year (January to December). All leaves indicated below are are mutually exclusive Up to 52 weekly offs Up to 21 Personal / Earned Leaves (PL) - after probation period (6 months) i.e. 1.75 days PL per month. Up to 10 public holidays (as per calendar published every year) Up to 2 optional public holidays (as per calendar published every year)Reference Organisations / Industries (Indicative only) While we would prefer candidates from certain industries, this section gives a list that is only indicative. If there other organisations / industries that are not part of this list but are similar in nature, we will definitely consider those as well Technology Retail - Apple, Lenovo, HP etc. Mobile Phones - Apple, Samsung etc. Interiors - Pepperfry, LivSpace etc. Real Estate - Kalpataru, DLF etc. Lighting - Jaquar, Philips etc. High End Cars - BMW, Mercedes, Audi, Nexa etc. Sound - Bose, Ooberpad, Polk Audio, ProFX etc. Super Premium & Luxury Apparel -Hugo Boss, Diesel, Bally etc. Watches - Helios, Ethos etc. Opticians - Lenskart, GKB etc. Branded Jewellery - Tanishq, Kalyan, Malabar etc. Bathware - Kohler, Artize, Grohe etc. Hospitality - Taj, Hilton etc. Art Gallery - Galerie ISA, TARQ etc. Premium Furniture - BARO, BoConcept etc. Modular Kitchens - Hafele, Hettich etc. Asian Paints Signature StoreEducation Not a criteria for selection However, if there are multiple good candidates, the one with better qualifications will be selectedCompensation Will be a fair market compensation for the role, as per Education Qualifications Work Experience Will not be a challenge for the right candidate - we are looking for talented go getters with initiative and the right spirit. Will not be dependent on the last drawn salary. Incentive Programmes will be announced on a quarterly basis with an infinite capability to earn there will be no cap on incentives as a policy We strongly believe in maximizing individual earning capability

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