Dynamics 365 Technical Architect

GENERAL PURPOSE OF THE POSITIONIn depth knowledge of D365 Technical having a minimum of 10+ years of experience. The D365 Technical System Architect is responsible for their individual assigned modules and implement and support D365 F&O in assigned region. D365 Technical – System Architect is led and steered by IT Head.The D365 Technical is responsible for an D365 application area in the region. This role requires a high level of consulting skills, business knowledge, and D365 solution expertise to effectively integrate D365 technology into the business environment to achieve the expected business results. He will be responsible for coordinating with Business users, Vendor team. He will be responsible for Implementation and test upgrades, patches, and enhancements and will be involved in D365.Focus area is DevOps maintenance, Testing and Test Management, Integration, User management and Release management.ESSENTIAL DUTIES AND TYPICAL RESPONSIBILITIES - KEY ACTIVITIESResponsibilities* D365 Technical System Architect is responsible for the above-mentioned areas in D365 F&O.* Work with Vendor team, Business users/ End users and the Development team/ Europe Design team to create innovative solutions to company’s business needs.* Use knowledge of business processes and D365 F&O to create innovative group solutions. Help in designing and configuration and implementation of D365 F&O.* Document and update Group business process repository.* Identify the need for upgrades, configurations or new systems and report to upper management.* Monitor team deliverables* Coordination and monitoring of user support and solving current incidents/problems, with main focus to above mentioned modulesRESPONSIBILITY FOR BUSINESS RESULTS (EXPECTED ADDED VALUE, KPIS)* Timely and efficient handling of D365 F&O on implementation and support for the area of Development* Increasing user Satisfaction related to Business Application area (D365 F&O)JOB DIMENSIONS AND KEY INTERFACESJob Dimensions:D365 Technical System Architect acting in all companiesKey Interfaces in the organization:* Business D365 F&O users* IT Infrastructure team* Business process owners and key userSUCCESS PROFILEKNOWLEDGE – What people KNOW - Technical and/or professional knowledge* Deep Knowledge of Dynamics 365 F&O.* Knowledge of DevOps maintenance, Testing and Test Management, Integration, User management and Release management in D365 F&O advantage* Availability for business travels* Fluent English language skills, other language skills well seenEXPERIENCE – What people HAVE DONE – on-the-job experience* Min. 10 years of experience in a similar position* Experiences in: Documenting business needs and data, Configuration AX/D365 modules, Team management, ERP-Implementation projects, Reviewing the functionality and application of the software in terms of user's expectations and finding out the deviations or inefficienciesCompetency – What people CAN DO - A cluster of behaviorsCORE Competencies:* Driving Customer Value* Fostering Collaboration* Passion for ResultsROLE Competencies:* Accuracy* Communication* Leading Change* Navigating Conflicts* Managing RelationshipsPersonal Attributes – Who people ARE - Personal dispositions and motivations* Exceptional interpersonal skills, ability for building relationships with business users* Strong customer service orientation* Excellent written and verbal communication* Availability for business travels

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