IAM L2 Support Engineer

Job Title: Device management L2 Support Engineer Location: Mumbai, India Mode: Work from office (rotational shifts) Budget: 16-20 LPA Skills required: (Any two) · Forcepoint - DLP · RSA · FIM - Trellix/Tripwire · Seclore · PIM - Arcon / Cyber Arc · Email - O 365 - Defender JD: Experience: At least 4 to 6 Years of experience out of which, minimum 5 years’ experience in Security device management and operation. Detailed Job Description: • Strong understanding of networking (Firewalls, routing, TCP/IP, Packet flow and analysis), Operating System (MS Windows, Unix/Linux/Ubuntu…), Information Security Concept (Vulnerability, Hardening, OWASP TOP 10, CIA Tried and related controls etc..) • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web, Application etc. • Good communication, managerial, documentations (i.e. presentations, dashboards, HLD/LLD, SOPs, Policies & Configuration etc.) and project management skills, should be capable enough to coordinate with different stakeholders. • Experience in Incident management, change management, problem, capacity planning, Migration and availability management etc. • Hand-On experience in automation and optimization (i.e. scripting, ansible, rest API etc.) of security tools to minimize manual intervention, human error and faster resolution/response. • Responsible for day-to-day operations and handle technical escalations by L1 and Customer team, Perform root cause analysis, Initiate RMA, follow call closure, assist in internal and external audit, ensure meet SLA as defined, managing L1 team, etc. Certifications: Relevant certifications i.e. Certified Endpoint Protection Professional, Network security certified professional CISSP, CEH, CISM, ITIL, COBIT, ISO 27001 etc. Education and skills: • B.E. /B.Tech/MCA. • At least 4 to 6 Years of experience out of which, minimum 5 years’ experience in Security device management and operation. • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc.. Thanks & Regards, Kirti Rustagi | HR

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