Support Engineer

Hi All, We are in need of strong resources to fill Support Engineer - Telecom. The Candidates, that are interested, can send us their updated resumes to us. Position: Support Engineer - Telecom Exp: 0 – 1 Years Relevant Exp: 1 years Industry: Telecom Location: Mumbai Mode of Work: Work From Office Interview Mode: F2F Mandatory Skills: troubleshoots, Call Center, Bridge IVR, Dialer, Call Logger, Telecom Brief JD: Job Description for Support Engineer - Telecom Please find the below Job Description, Conference Diagnoses and troubleshoots all Call Center,Bridge IVR, Dialer, Call Logger, Provides Enterprise level technical support to all customers and partners Troubleshoots and reproduces customer technical issues to resolution and/or escalates Responsible for Demo tech support, Pre-sales site visit, requirement gathering, installation and after sales support 1+ years' experience in customer focused/customer experience role Strong technical troubleshooting skills, perseverance and patience Experienced in VOICE technology including PBX, IPPBX, PRI, SIP, RTP, Apache, PHP, MYQSL and telephony Networking, IT or telecommunications certification is added advantage Qualification: Diploma / Bachelor’s degree in Electronics / IT Communication: Good / Excellent: NP: Immediate / 15 Days / 30 Days (Serving) Hash tags: #troubleshoots, #CallCenter #BridgeIVR, #Dialer #Call Logger #Telecom #PBX, #IPPBX #PRI #SIP #RTP #Apache # PHP #MYQSL #Telephony Languages: English, Marathi, Hindi

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