Deputy Registrar

Deputy RegistrarLocation: Mumbai, India Organization: University of Bristol – Mumbai Campus Reports to: Director – Campus Operations, Quality Assurance & RegistrarRole OverviewThe Deputy Registrar will support the Registrar in delivering efficient and compliant academic administration, examinations, and student lifecycle services. The role is critical in ensuring seamless registry operations, alignment with the academic standards of the University of Bristol (UK), and adherence to Indian regulatory requirements, including those of the University Grants Commission (UGC).Key ResponsibilitiesAcademic Administration & Registry OperationsManage day-to-day academic administration including enrolment, records management, timetabling coordination, attendance tracking, and student progressionEnsure accuracy, integrity, and confidentiality of student recordsSupport implementation and optimisation of Student Information Systems (SIS)Examinations & AssessmentsCoordinate end-to-end examination processes including scheduling, logistics, invigilation, and results processingEnsure compliance with UGC guidelines and UK home campus standardsSupport grading workflows, moderation, and issuance of transcripts and certificatesStudent Lifecycle ManagementSupport admissions, onboarding, and registration processesCoordinate timetabling, faculty allocation, and attendance processesFacilitate student services including queries, grievances, and academic supportContribute to enhancing student experience and satisfactionGovernance & Secretariat SupportSupport Academic Board and Examination BoardsPrepare agendas, documentation, and minutesTrack implementation of decisions and ensure policy complianceRegulatory Compliance & ReportingEnsure compliance with Indian regulatory frameworks, particularly UGC requirementsSupport preparation of statutory reports and documentationAssist during audits, inspections, and accreditation processesPolicy ImplementationSupport implementation of academic and administrative policiesAssist in drafting and updating policies related to examinations, student conduct, and registry operationsEnsure consistent application of policies across functionsOperational CoordinationCoordinate across academic, IT, and operations teams for effective delivery of servicesIdentify process gaps and support continuous improvement initiativesContribute to digitisation and automation of registry processesStakeholder EngagementWork closely with faculty, programme teams, and administrative unitsLiaise with UK home campus teams and regulatory bodiesCoordinate with vendors and service providers as requiredKey Performance Indicators (KPIs)Timeliness and accuracy of academic records and reportingSmooth conduct of examinations and result processingStudent service responsiveness and satisfactionCompliance with regulatory and institutional requirementsEfficiency and continuous improvement of registry operationsQualifications & ExperienceMaster’s degree in Education, Management, or a related field7–10 years of experience in higher education administrationExperience in academic registry, examinations, or student servicesFamiliarity with Indian higher education regulations, including UGC normsExperience with ERP/SIS systems preferredSkills & CompetenciesStrong organisational and coordination skillsHigh attention to detail and data accuracyUnderstanding of academic governance and processesProblem-solving and process improvement mindsetEffective communication and stakeholder managementAbility to work in a dynamic, international environmentDesirable AttributesExperience in international or transnational education environmentsExposure to UK higher education systemsExperience in campus setup or scaling operationsDigital mindset with experience in process automation

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