Admissions Counselor- International

Role & Responsibilities:● Serve as a mentor and trusted advisor to potential learners, guiding them in their careerjourneys.● Provide personalized counseling to prospective students, helping them map their career pathsand demonstrating how upGrad can be a catalyst for their professional growth.● Meet weekly enrollment, revenue, and collection targets.● Articulate the uniqueness and effectiveness of upGrad’s online learning model.● Manage the complete sales closing lifecycle for assigned leads, which includes making phonecalls, delivering product demonstrations, closing sales, and maintaining post-sales relationships.● Keep a comprehensive database of all interactions with leads and provide regular updates.What We’re Looking For:● Exceptional communication (both written and verbal) and interpersonal skills.● Proven experience in international sales, with a preference for EdTech sales.● Strong understanding of the cultural nuances and buying behaviors of students from across theglobe● High-achieving sales performers with a documented track record of success.● Active listeners and trustworthy individuals capable of building rapport with potential learners.● A patient and empathetic approach to handling diverse situations.● A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistentlyexceeding targets and deadlines.● A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenueobjectives.● A passion for always delivering exceptional customer service.● Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred.Eligibility:● A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred.● 2-5 years of experience in international sales, preferably in the EdTech sector.● Proven track record of achieving sales targets and driving revenue growth.● Familiarity with CRM tools and sales tracking software is an advantage.● Ability to work effectively in a fast-paced environment and adapt to changing priorities.● Strong work ethics and a proactive attitude toward achieving results.Shift Timings:● APAC: 8 AM - 5 PM● EMEA: 12 PM - 9 PM or 2 PM - 11PM● US & NA Region: 8 PM - 5 AM● Please note: The above timings are subject to change based on business requirementsLocation: Mumbai (Work from Office)Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on businessfeasibility)Join us at upGrad and be a part of a dynamic team that is reshaping the future of education!

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