Senior Admissions Counsellor

Role & Responsibilities:- Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys. - Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth. - Meet weekly enrollment, revenue, and collection targets. - Articulate the uniqueness and effectiveness of upGrad’s online learning model. - Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships. - Keep a comprehensive database of all interactions with leads and provide regular updates.What We’re Looking For:- Exceptional communication (both written and verbal) and interpersonal skills. - Proven experience in international sales, with a preference for EdTech sales. - Strong understanding of the cultural nuances and buying behaviors of students from across the globe - High-achieving sales performers with a documented track record of success. - Active listeners and trustworthy individuals capable of building rapport with potential learners. - A patient and empathetic approach to handling diverse situations. - A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines. - A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives. - A passion for always delivering exceptional customer service. - Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred.Eligibility:- A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred. - 2-5 years of experience in international sales, preferably in the EdTech sector. - Proven track record of achieving sales targets and driving revenue growth. - Familiarity with CRM tools and sales tracking software is an advantage. - Ability to work effectively in a fast-paced environment and adapt to changing priorities. - Strong work ethics and a proactive attitude toward achieving results.Shift Timings:- APAC: 7 AM - 4 PM or 9 AM - 6PM - EMEA: 11:30 AM - 8:30 PM or 2 PM - 11PM - US Region: 8 PM - 5 AM or 10 PM - 7 AM - Please note: The above timings are subject to change based on business requirementsLocation: Mumbai (Work from Office)Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on business feasibility)Join us at upGrad and be a part of a dynamic team that is reshaping the future of education!

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