Customer Service Representative

US Healthcare Voice Process | Hiranadani Gardens, Powai. We are currently hiring Customer Service Representatives (CSR) for a US-based Healthcare Voice Process. If you are looking to start or grow your career in the international BPO industry, this is a great opportunity.Role: Customer Service Representative – US Healthcare (Voice Process)Location: Hiranadani Gardens, Powai.Eligibility Criteria:• Minimum HSC (12th Pass) required• Freshers (HSC/Graduate) can apply• Candidates with minimum 6 months of BPO experience are preferred• Excellent English communication skills requiredShift Details:• 5 Days Working | 2 Rotational Week Offs• US Rotational Night ShiftsTransport Facility:• Home Pick-up & Drop available for shifts starting or ending between 8:00 PM – 6:30 AM• Nodal Pick-up/Drop Points:Andheri East (for Western Line candidates)Vikhroli (for Central & Harbour Line candidates) Job Role:• Handle inbound/outbound customer calls for US healthcare clients• Resolve customer queries related to healthcare services• Provide accurate information while maintaining high customer service standards• Maintain call quality and productivity targets

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