Technical Support Specialist

HCLTech | Walk-In Drive | Technical Support | 7th Mar 26 | HyderabadInterested candidates can walk in for an interview on:Dates: 7th Mar 26Timing: 10:00 AM - 2:00 PMWalk-In Address: HCLTech office, Phoenix Avance Business Hub, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081Work Location: HyderabadContact Person: Deepthi, KiranPlease carry:Updated Resume (Hard copy)1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)Perks & Benefits:Shift Timings: Rotational ShiftsWorking Days: 5 Days (Work from Office)Week Offs: Saturday & Sunday Fixed OffCab Facility: Both Sides (chargeable)Employment Type: Full-TimeJob Profile ResponsibilitiesMinimum 1 year of hands-on experience in International CHAT Support - Technical (troubleshooting process)Willingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities.Open to working in 24/7 rotational shifts, including night shifts and weekends.Required Technical SkillsBasic knowledge of web page designing, HTML, CSS and JavaScript.Proficient in multitasking and prioritizing tasks to meet deadlines.Solid grasp of web development fundamentals including browser behavior, cookies, tracking pixels, and page load dynamics.Excellent written and verbal communication, with the ability to adapt tone and style based on the audience.Demonstrates empathy, ownership, and sincerity when addressing customer concerns and requirements.General Requirements for All RolesShift: US Shifts (Night Shifts)Customer Service Skills: Empathy, ownership, and sincerity are crucial.Qualification: Any graduate (we are not hiring undergrad or people with Internship experience)

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