Director Campus Operations - University of Illinois Tech (Vikhroli, Mumbai)

Position Overview:Location: VikhroliUniversity: Illinois TechThe Director Campus Operations will be responsible for the overall management of campus operations at the University of Illinois Tech, Mumbai. This senior role ensures the safe, efficient and student-centred running of the campus, covering Facilities Management, IT Operations, Security, Transportation, Food Services, Hostels, Landscaping and related support services. The Director will also lead on Health & Safety, Sustainability, Infrastructure planning, Crisis Management and People & Vendor Management. Key ResponsibilitiesA. Campus Operations ManagementOversee day-to-day campus operations, ensuring seamless functioning of all support departments.Develop and implement operational policies, procedures, and service standards to ensure quality, efficiency, and compliance.Liaise with academic and administrative heads to ensure operational support aligns with academic schedules and priorities.Supervise operational staff and outsourced agencies.B. Facility and Infrastructure ManagementOversee maintenance, housekeeping, and upkeep of buildings, classrooms, laboratories, and recreational facilities.Ensure preventive maintenance and timely repairs of all campus infrastructure and utilities.Coordinate with vendors and contractors for facility management and service delivery.Oversee statutory compliance (fire safety, building codes, environmental standards, pollution control, etc.).Liaise with local authorities, ensure licenses and certifications are up to date.C. IT and Technical OperationsSupervise campus IT infrastructure, including network systems, data security, and digital learning support.D. Security and SafetyManage campus security operations, including personnel deployment, surveillance, and access control.Develop and monitor safety protocols, including emergency response and disaster preparedness.Ensure robust security systems for students, staff, and visitors.E. Transportation, Food & HostelsOversee transport operations for students, faculty, and staff, ensuring safety and reliability.Supervise food services to ensure quality, hygiene, and cost-effectiveness.Manage hostel operations, ensuring comfort, discipline, and well-being of residents.F. Landscaping & EnvironmentMaintain campus aesthetics through landscaping, waste management, and sustainability initiatives.Promote environmentally responsible practices in all campus operations.G. Budgeting and CompliancePrepare and manage the annual operations budget for all functional areas.Ensure compliance with all statutory, regulatory, and safety standards.3. Qualifications and ExperienceBachelor’s degree in engineering, Management, or related field (Master’s preferred).Minimum 15 years of experience in operations or facilities management, preferably in education, corporate, or defense establishments.Candidates from defense services background are strongly encouraged to apply.Proven ability to lead multidisciplinary teams and manage complex operational environments.Strong vendor management, negotiation, and project management skills.Excellent interpersonal, communication, and problem-solving abilities.4. Key CompetenciesLeadership, discipline, and strategic thinkingOperational excellence and attention to detailCrisis management and decision-makingStakeholder coordination and service orientationStrong organizational and administrative acumen

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