German Customer Support - Voice

Job Title: Customer Support Executive – German (B2)Location: Gurugram (Onsite)CTC: Up to 9.5 LPAProcess: Voice SupportJob Description:We are looking for a German B2–proficient Customer Support Executive to handle inbound/outbound voice interactions with international customers. The role involves providing prompt, accurate, and professional support while ensuring high customer satisfaction.Key Responsibilities:- Handle customer queries over voice calls in German and English - Resolve customer issues efficiently and document interactions - Maintain service quality and meet performance metrics - Follow company policies and compliance standardsRequirements:- German language proficiency – B2 level (mandatory) - Good communication skills in English - Experience in international voice process preferred (freshers with strong German skills can be considered) - Willingness to work onsite from GurugramPerks:- Competitive CTC up to 9.5 LPA - Professional work environment - Growth opportunities in an international process

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