German Customer Support - Voice

Job Title: Customer Support Executive – German (B2) Location: Gurugram (Onsite) CTC: Up to 9.5 LPA Process: Voice SupportJob Description: We are looking for a German B2–proficient Customer Support Executive to handle inbound/outbound voice interactions with international customers. The role involves providing prompt, accurate, and professional support while ensuring high customer satisfaction.Key Responsibilities:Handle customer queries over voice calls in German and EnglishResolve customer issues efficiently and document interactionsMaintain service quality and meet performance metricsFollow company policies and compliance standardsRequirements:German language proficiency – B2 level (mandatory)Good communication skills in EnglishExperience in international voice process preferred (freshers with strong German skills can be considered)Willingness to work onsite from GurugramPerks:Competitive CTC up to 9.5 LPAProfessional work environmentGrowth opportunities in an international process

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