Community Associate

Job Title: Community Associate.Location: Truemeds Office, Saki Vihar Road, Andheri East, MumbaiEmployment Type: Full-Time | On-siteAbout Truemeds:Truemeds is a pioneering, technology-driven telehealth and e-pharmacy platform redefiningaffordable healthcare access across India. Founded in 2019 by Akshat Nayyar and Dr. Kunal Wani, Truemeds empowers chronic patients to reduce their monthly medicine bills by up to 51%through high-quality generic substitutes sourced exclusively from the top 1% pharmaceuticalmanufacturers in India. Our vision is simple yet powerful- to make healthcare affordable and accessible for every Indian household. With our distinctive tagline, “Naam ki nahi, Kaam ki Medicine,” we’re driving a fundamental mindset shift in how India approaches healthcare.In August 2025, Truemeds closed an $85 million Series C funding round led by Accel and PeakXV Partners, with continued backing from West Bridge Capital and Info Edge Ventures- bringingour valuation to over $400 million, a 3.6x jump in just two years.About the RoleWe’re looking for an energetic, people-first Community Associate who can create memorable experiences, build meaningful connections, and keep our workspace running seamlessly. If you love engaging with people, hosting events, and being the go-to problem solver — this role is for you.What You’ll Do- Build a warm, collaborative, and vibrant community experience for all members. - Be the first and last point of contact — ensuring every interaction is smooth, helpful, and delightful. - Assist with employee travel/ticket bookings for a seamless employee experience. - Plan and execute community events, new member orientations, and monthly event calendars within budget. - Drive engagement initiatives through member introductions, communication updates, and on-ground support. - Handle member queries, tickets, emails, and escalations with professionalism and empathy. - Support internal & external events — from planning to execution. - Manage consumables, mail/package handling, and onsite third-party support teams. - Track building expenses and submit receipts to the Community Lead/Manager. - Identify issues and escalate appropriately with proper documentation.What You Bring- Bachelor’s degree with 1–2 years of experience in hospitality, customer service, or sales. - Clear and confident communication skills. - Strong organizational and multitasking abilities. - High integrity, accountability, and a people-centric mindset. - Passion for community building and entrepreneurial environments. - Basic proficiency with computers and digital tools.

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