Lead - Process Policy

Job title: Lead – Process PolicyLocation: MumbaiBU/Function: Liabilities - Consumer BankReports to: Head - Retail Liabilities & Payment ProductsJob Responsibilities: As a Process and Policy Manager, the candidate would be responsible for ensuring Compliance of various liabilities & payment products as per regulators like RBI / Internal Audit Teams/ NPCI. Candidate would work on process & policy framework for products including (but not limited to) Savings Account, Fixed Deposits, Debit Cards& Payment Products. As an important part of the Product team, the candidate would ensure process and policies are aligned to internal and external guidelines governing the businessand compliance procedures.Key Responsibilities:- Ensure Implementation and adherence of all compliance related items and help in external and internal audits - Responsible for strengthening systems, control and Processes for robust internal and external compliance - Liaison with different departments and make sure all RBI related circulars are strictly adhered to - Good understanding of RBI Processes & Policies, Audit Parameters, AML Guidelines, Fraud Management - Responsible for all regulatory reporting related to policies and processes including reporting to RBI / AML / CPU Teams - Determine impact of introducing new or revised policies for Branches / Customers / Products - Serve as a focal point to ensure continuity, proper integration and implementation of new or revised policies and processes - Build synergies and efficiencies by way of customer centric processes - Interact and co-ordinate with multiple product teams and businessfunctions for effective and efficient delivery within specified timelines - Draft and review process guidelines for Product Teams; Act as a mediator for answering questions related to policies & processes - Identify duplicate, redundant and unproductive tasks in processes with an aim to reduce costs and improve productivity of the front line staff - Ensure Processes and policies are aligned to internal and external guidelinesEducation and Work Experience RequirementsEducation - Preferable MBA from Tier 1/Tier 2 collegeWork Experience - Prior experience in setting up policies & processes for Liabilities Products will be an added advantage

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