D365 Retail

About the CompanyPwC is committed to delivering quality services and solutions to our clients, fostering a culture of collaboration and innovation.About the RoleThe Retail Consultant for D365 Finance & Operations will work as a Functional Consultant, focusing on the MS Dynamics finance & operation module, ensuring best practices are adopted and processes are streamlined.Responsibilities- Work as a Functional Consultant for MS Dynamics finance & operation module - Conduct requirement gathering - Drive adoption of best practices in respective processes - To be process blueprinting and FRD creation - Solution design preparation - Create functional design document for the custom solution i.e. functionality, report, interface, enhancements, workflow, notifications, DIXF etc - Ensure configuration and development as per customer requirements - Conducting UAT & training for respective processes - Ensure Change management / training is completed i.e., resource readiness, business documentation updated (SOPs), etc. - Create acceptance test plans & criteria along with the test data sets - Conduct user acceptance testing - Perform migration / upload of master data and open balances - Conduct end user training - Work closely with the client team under supervision of PwC project manager and monitor the daily issues on regular basis - Work closely with L1 support team to identify the pain areas and provide solution / workaround - Perform RCA of recurring issues and provide fix for the same - Coordinate with the client if any change in the process, document the same, initiate the change management, effort estimation etc - Participate in daily/weekly/monthly meeting to discuss support issues, resolutions and reporting - Resolve any reported issues as agreed SLA - Work on change requests assigned by the team lead - Support development of proposals and statement of work to include drafting estimation of effortsQualificationsEducational Qualification: BE/B.TechRequired Skills- D365 Retail ConsultantPreferred Skills- D365 Retail - FRD creation - MS Dynamics finance & operation module

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