Quality Specialist

Role: Quality Manager10+2+3 FULL TIME EDUCATION IN RELEVANT DOMAIN.Core QualificationsCertification: Six Sigma Black Belt with 3-5 years of practical experience in Lean Six Sigma or Transformation initiativesExperience: 8+ years of overall work experience with proven expertise in business problem-solving and delivering measurable business value. Exposure to the service industry is essentialTechnical Competencies: Practical application of Lean Six Sigma techniques and automation. Familiarity with Data Analytics, Machine Learning, and Artificial Intelligence (advantageous)Soft Skills & AttributesExcellent communication and presentation skillsStrong program management, networking, and stakeholder engagement capabilitiesAssertive, self-driven, and comfortable challenging the status quoGoal-oriented with a strong execution mindsetKey Responsibilities:Promote Data-Driven Culture: Deliver training on quality tools and methodologies to embed a data-centric approach in operationsEnhance Client Satisfaction: Achieve best-in-class ratings by implementing process improvement and delivery excellence initiativesLead Transformation: Drive business process improvements leveraging Lean Six Sigma, automation, and transformation programsStakeholder Engagement: Collaborate effectively with clients and internal teams to deploy and sustain improvement initiativesThought Leadership: Conduct workshops and develop continuous improvement roadmaps for client products and servicesMentorship & Execution: Lead and mentor Lean Six Sigma projects to deliver measurable business value, productivity, and quality gainsAnalytical Problem-Solving: Identify root causes of data quality issues and implement effective solutions

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