Job Title: Executive/Sr. Executive - Customer Service Industry: Freight Forwarding Department: Import-FCL/LCL Qualification: Any Graduate MBA preferred but not mandatory. Position Summary Act as a single point of contact Understand customer requirements and escalate potential issues if any Arrange shipments for the customer Follow-up with customers for outstanding payments Experience: 1-3 years of experience in Freight Forwarding. Should have pre & post customer service activities in Imports USA & China trade lane experience Apply resume to No Of Openings: 3 Thanks & Regards, Swift - HR