Customer Service Representative

Job Opening: Customer Service Executive Wipro (US Healthcare Process) Location: Aeroli, Mumbai Shift: Night Shift (Starts at 5:30 PM) Drop Facility Available NIIT is hiring Customer Service Executives for Wipro one of the leading names in global IT and business services. If you're passionate about communication, delivering top-notch service, and ready to work in a dynamic environment – we want to hear from you! Key Responsibilities Handle inbound and outbound calls for US-based healthcare clients Provide accurate, courteous, and professional assistance Maintain detailed call records and follow standard operating procedures Meet performance metrics including quality, accuracy, and customer satisfaction Display strong listening and communication skills Flexibly adapt to rotational shifts Communication Skills Required Clear and confident voice clarity Neutral accent suitable for international callers High fluency in English Strong command over grammar and sentence structure Eligibility Criteria Freshers are welcome Candidates with 6 months or more experience preferred Prior experience in a call center/BPO will be an added advantage Graduation is not mandatory. Candidates from B.Tech, IT, and MBA backgrounds are not eligible . Strong communication skills, willingness to learn, and a proactive attitude are highly v Why Join Us Work with a reputed global brand – Wipro Opportunity to grow in the US healthcare domain Night shift with safe and reliable drop facility Training and support from NIIT, a leader in workforce development Please share your resumes at – Or whatsapp - 8851945303

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