Job Title:
Gym Manager
Company: Soho House & Co
Location: Mumbai, Maharashtra
Created: 2025-08-23
Job Type: Full Time
Job Description:
Who we are… Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. The Mission… Soho House is a platform for creativity and a space for its diverse membership to have fun, connect, discover and grow. Our passion is people, and we put members and our team at the heart of everything we do. We promote equality, respect and kindness within our walls, and in every community we create around the world. Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Membership Two Week-offs a week Discount on Food, wine-spirits & rooms Discount on all Cowshed products (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Local Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude The role... Responsible for the day to day operation and supervision of the gym, including service quality, operation, programming, promotion, fitness inductions, cleaning and maintenance of the gym. Ensure excellent customer services whilst achieving business, income, sales, financial and operational targets. Managing gym team, trainers and gym contractors Managing all ordering for gym amenities and retail products Seeing that the administration and organization of the fitness club goes smoothly, from scheduling personal trainers to keeping up with and demonstrating continuing education. Meet and greet all members making sure that their Gym experience is excellent. Promote activities and programs to cater the needs of members. Recruit and train Gym employees. Check the health and safety of the equipment used in gym. Organize the repair, cleaning and maintenance of these machines. Set goals both short and long term to help improve the business. Deal with the complaints, accidents and emergencies that come up with members and employees. Deliver fitness trainings to maintain communication with the members. Responsible for purchasing, keeping stock records, using advance management facts to augment terms and cope up with the variation in the demand, order gym amenities and retail products. Report all guest issues to the Management. Comply with all hotel policies, standards and local laws.