Customer Representative

Hiring Alert | Immediate Requirement - Customer Support Representative (Email Support) | International Airlines Process @ WNS Role: Customer Support Representative (Email Process) Location: Vikhroli West Mumbai (Work from Office) Shift: Rotational shifts including night shifts 1 rotational week off Pick up & Drop facilities provided Key Responsibilities: Draft professional emails to resolve customer queries and complaints. Deliver exceptional customer service while handling sensitive issues. Ensure prompt and accurate resolution of customer concerns in line with airlines service standards. Required Skills: Excellent written and verbal communication skills. 1-6 yrs of experience in customer support. Strong email drafting and comprehension abilities. Customer-centric approach with problem-solving mindset. Experience in travel domain would be appreciated. Candidates with 6+ months of customer service/email support experience are welcome to apply! Interested candidates, please share your updated resume at HR- Chinmayi Pawaskar WNS, Gate no. 2, Godrej & Boyce Compound, Vikhroli West, Mumbai.

Created: 2025-08-05