Client Servicing Manager - Event Operations

Job Role: Client Servicing Manager - Event OperationsExperience: 4–7 YearsLocation: MumbaiRole OverviewAn Client Servicing / Event Operations Manager to support the execution of premium B2B conferences, summits, awards and closed-door CXO events.This role will focus on operational planning, vendor coordination, speaker logistics and on-ground execution. The individual will work closely with senior leadership, production partners and cross-functional teams to ensure seamless event delivery.This is a hands-on execution role requiring strong coordination skills, attention to detail and the ability to manage multiple stakeholders simultaneously.Key ResponsibilitiesEvent Planning & CoordinationSupport end-to-end planning of conferences, summits and CXO events.Assist in building detailed project timelines and run-of-show documents.Track milestones and ensure deliverables are met on schedule.Support on-ground execution and issue resolution.Venue & Hospitality ManagementAssist in venue evaluation and coordination.Manage venue layouts, seating plans and operational logistics.Coordinate F&B planning and hospitality arrangements.Oversee guest lists, accommodation blocks and basic stay logistics (where applicable).Speaker & Guest ManagementCoordinate travel, accommodation and transfers for speakers.Maintain structured communication with speakers and their teams.Support green room management and speaker movement on event days.Production & Branding CoordinationWork with agencies and internal teams to execute stage setup, branding and AV requirements.Review event creatives and ensure sponsor branding commitments are implemented.Support rehearsals and technical run-throughs.Vendor & Budget SupportCoordinate with vendors and production partners.Track budgets and support cost monitoring.Assist with post-event reconciliation and documentation.Cross-Functional CoordinationWork closely with editorial, marketing and sales teams.Ensure sponsor deliverables are executed as per agreed commitments.Coordinate with broadcast partners where applicable.Required Skills & Experience4–7 years of experience in event operations or conference management.Experience working on B2B or premium-format events preferred.Strong coordination and vendor management skills.Basic budgeting and cost-tracking exposure.Ability to manage multiple timelines simultaneously.High attention to detail and structured working style.Comfortable working in high-pressure live event environments.

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