Marketing Operations Manager

Role OverviewWe are looking for a driven and detail-oriented Marketing Operations Manager to join ourRevenue Operations function. This role is central to ensuring the integrity of our sales data, theaccuracy of our revenue reporting, and the operational excellence of our go-to-marketprocesses. The ideal candidate brings a strong analytical mindset, a passion for clean data, andthe confidence to engage senior revenue stakeholders with clarity and conviction.Position DetailsJob Title Marketing Operations ManagerFunction Revenue OperationsReports To Head of Revenue Operations / VP Sales StrategyExperience 3+ Years in Marketing / Revenue OperationsLocation Mumbai (In Office Role)Time 12pm to 9pmKey Result Areas (KRAs)1. Sales Attainment & Revenue Trend Analysis• Track, analyze, and report on sales attainment metrics across teams, segments, andgeographies on a monthly and quarterly basis.• Identify performance trends, gaps, and growth opportunities across the revenue funnel andcommunicate findings to leadership.• Build and maintain models to forecast revenue trajectory based on pipeline health andhistorical attainment data.• Partner with Finance and Sales leadership to align attainment benchmarks withorganizational revenue goals.2. Revenue Operations Process Management• Own and optimize end-to-end revenue operations processes including lead management,pipeline governance, deal desk coordination, and territory planning.• Identify bottlenecks and inefficiencies in existing revenue workflows and drive processimprovements in collaboration with cross-functional stakeholders.• Document and maintain standard operating procedures (SOPs) for all RevOps processes.• Ensure alignment between marketing, sales, and customer success operations forseamless handoffs across the funnel.3. Data Hygiene & Integrity• Establish and enforce data quality standards across CRM (Salesforce / HubSpot orequivalent) and connected revenue tools.• Conduct regular data audits to identify and resolve inconsistencies, duplicates, and gaps inthe database.• Evaluate and optimize the existing database architecture, ensuring it is scalable, accurate,and fit for business reporting purposes.• Define data governance policies and work with stakeholders to ensure adherence acrossteams.4. Dashboard Management & Reporting Accuracy• Own the design, maintenance, and continuous improvement of revenue dashboards,leveraging Excel, Google Sheets, and available reporting tools to present data clearly andaccurately.• Ensure all dashboards reflect accurate, real-time data and are updated on a definedcadence — weekly, monthly, and quarterly.• Serve as the single source of truth for revenue numbers shared with the executive teamand board-level reporting.• Proactively surface anomalies or discrepancies in reported numbers and drive resolutionwith relevant teams.5. Stakeholder Engagement & MOM Reporting• Lead structured conversations with revenue stakeholders including Sales, Marketing,Finance, and Customer Success leaders.• Prepare and distribute accurate, insightful Minutes of Meetings (MOM) following eachrevenue review, QBR, and pipeline call.• Drive accountability by tracking action items from stakeholder meetings and following upon open items to closure.• Communicate complex data and operational insights in a clear, concise manner tailored toexecutive and operational audiences.6. Program Management• Own and manage multiple Revenue Operations initiatives simultaneously with definedtimelines, milestones, and success metrics.• Act as the program management hub for cross-functional revenue projects, coordinatingworkstreams across Sales Ops, Marketing Ops, and Finance Ops.• Maintain a centralized project tracker and provide regular status updates to seniorleadership.• Proactively identify risks to program delivery and drive mitigation plans.Qualifications & ExperienceMust-Have• 3+ years of experience in Marketing Operations, Revenue Operations, or SalesOperations.• Proven experience managing and improving CRM data quality (Salesforce, HubSpot, orsimilar).• Advanced proficiency in Microsoft Excel and Google Sheets — including pivot tables,advanced formulas, data validation, and building structured reporting templates.• Comfortable using AI tools (e.g., ChatGPT, Claude, Copilot) in day-to-day work andproactively leverages AI to automate manual, repetitive tasks across reporting, datacleaning, and operations.• Demonstrated ability to analyze sales attainment trends and present insights to seniorleadership.• Excellent program management skills — comfortable managing multiple workstreams withcompeting priorities.• Strong written communication skills, including experience drafting clear MOMs, executivesummaries, and status updates.

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