Senior Manager - Projects Operations

Strategic Operations & LeadershipDirect daily operations across all functional areas to ensure seamless and efficient workflows.Establish and monitor key performance indicators (KPIs) to measure and drive organizational efficiency.Identify opportunities for process improvement and spearhead initiatives to optimize standard operating procedures.Collaborate with cross-functional stakeholders and global counterparts to ensure organizational alignment and integration.Team Management & DevelopmentLead, mentor, and empower teams to foster a culture of high performance, professional growth, and accountability.Oversee performance management cycles, including formal evaluations and the implementation of strategic training and development plans.Cultivate a positive, inclusive, and productive work environment.Risk, Compliance & GovernanceEnsure full alignment with legal, regulatory, and internal corporate standards.Proactively identify operational risks and develop robust mitigation and contingency strategies.Reporting & Executive CommunicationDeliver comprehensive reports and insights to senior leadership regarding operational health, strategic challenges, and project milestones.Facilitate transparent and effective communication across all levels of the organization to ensure mission clarity.Years of Experience8–13 years of experience in Sea Freight (Import/Export).Full-cycle file management from initiation to closing.Strong technical proficiency in operations and process management.Extensive vendor networks, including shipping lines (Container, Conventional, and Ro-Ro).Subject matter expert in OOG cargo, special containers, Incoterms, and packing list analysis.

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