Senior Client Manager

POSITION: SENIOR CLIENT MANAGER - INTERNAL BRANDINGLocation: Dahisar, MumbaiCompany: Mockingbird Studios Pvt. Ltd. ()Type: In-officeSalary: 60-70k per monthMandatory: Candidate should be currently staying in Mumbai, Candidate should be able to join by mid-April 2026.ABOUT MOCKINGBIRD STUDIOSMockingbird Studios is a design-led environmental branding studio that transforms offices, schools, hospitals and commercial spaces into storytelling environments.We don’t just print graphics.We help organisations express their culture, identity and values through spatial storytelling.Our work spans concept development, design, fabrication and installation — turning blank walls into meaningful brand experiences.ROLE OVERVIEWWe are looking for a Creative Project Manager who can take ownership of projects from client brief to final installation.This role sits at the intersection of creative thinking, client servicing and project execution.You will work closely with clients, designers, production teams and installation partners to ensure that projects move efficiently and that the final outcome meets both creative and operational expectations.KEY RESPONSIBILITYPROJECT OWNERSHIPManage projects end-to-end from briefing to installation.This includes:Understanding client requirementsTranslating the brief into clear internal directionsCoordinating with designers and production teamsEnsuring projects move quickly through the pipelineTracking timelines and preventing delaysThe goal is to reduce project turnaround time while maintaining design quality.CLIENT RELATIONSHIP MANAGEMENTServe as the primary point of contact for clients.Responsibilities include:Conducting client meetings and understanding briefsPresenting design directions and conceptsManaging feedback and revisionsMaintaining strong professional relationshipsEnsuring a smooth client experience throughout the projectStrong communication and confidence in handling clients is critical.CREATIVE THINKING & CONCEPT DEVELOPMENTSupport the team in developing creative concepts for spatial branding projects.This includes:Brainstorming ideas with the design teamHelping translate client narratives into visual themesStructuring storytelling for walls and environmentsEnsuring design solutions align with the client’s brand and purposeYou do not need to be a designer, but you must think creatively and strategically.INTERNAL TEAM CO-ORDINATIONWork closely with designers and production teams to drive results.This includes:Coordinating with designers to meet deadlinesEnsuring briefs are clear and actionableMaintaining accountability across the teamResolving internal bottlenecks that slow down projectsThe role requires fair and unbiased team management.EXECUTION & QUALITY CONTROLEnsure projects are executed as intended.This includes:Coordinating with production teamsReviewing design files before printingAligning with installation partnersEnsuring the final output reflects the original concept and quality standards.TEAM LEADERSHIP & JUNIOR MANAGEMENTThe Creative Project Manager will be responsible for guiding and managing junior team members to ensure projects move smoothly and efficiently.Responsibilities include:Coordinating work between designers, production teams and installation teamsProviding clear briefs and direction to junior designers and team membersEnsuring that deliverables meet quality and timeline expectationsMaintaining fair, unbiased and professional working relationships with team membersHelping junior team members improve their thinking, problem solving and execution speedCreating accountability within the team to ensure projects move forward without bottlenecksIDEAL CANDIDATE PROFILEWe are looking for someone who is:Structured and organisedCreative in thinkingConfident in handling clientsComfortable managing multiple projects simultaneouslyAble to maintain professionalism under pressureAble to drive teams toward faster outcomesEXPERIENCE4-6 years of experience in one or more of the following industries:Branding agenciesDesign studiosExperiential marketingRetail brandingArchitecture or interior design firmsExperience managing creative or branding projects will be preferred.

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