Supply Chain Operations Manager

Peanutbutter and Jelly Private Limited (About Get-A-Whey), a subsidiary of Heritage Foods Limited, is engaged in curating & retailing healthy desserts, primarily protein Ice Creams, Keto Desserts, Vegan Ice Pops, Low Cal Kulfis and other food products through e-commerce and q-commerce platforms and retail chain stores in India under the brand name “Get-A-Way” (GAW). The company focuses on combining taste, quality and creativity to deliver delightful dessert experiences.Must know: Cold Chain Supply Chain operation in Dairy / Frozen Foods.Ideal Candidate12–15 years of experience in Cold Chain Supply Chain / Dairy / Frozen Foods.Young, energetic, and highly execution-oriented.Comfortable working in a startup / growth-stage environment.Strong problem-solving skills with a hands-on, “doer” mindset.Ability to manage vendors, warehouses, and logistics partners directly.Role OverviewEnd-to-end operations, including manufacturing coordination, cold-chain warehousing, inventory planning, logistics, and cost optimization. This role is pivotal in ensuring seasonal scalability, operational efficiency, and service excellence while supporting rapid business growth.Key Responsibilities & KPIs1. Capacity Planning & SeasonalityPlan and manage production capacity, cold storage capacity (litres / pallets), and transport capacity.Ensure readiness for seasonal demand spikes and promotional loads.KPI: Capacity utilization %, service fill rate, peak-season readiness.2. Warehousing & Pallet OptimizationOptimize warehouse layout, pallet utilization, and cold-chain discipline.Ensure strict FIFO / FEFO adherence across all storage points.KPI: Pallet utilization %, inventory accuracy, temperature compliance.3. Inventory Planning & ControlMaintain optimal inventory levels, right SKU mix, and safety stocks.Minimize obsolescence, expiries, and stock-outs.KPI: Inventory turns, expiry losses %, OTIF.4. Logistics & Transportation OptimizationDrive route planning, load optimization, and fleet utilization.Control logistics costs while maintaining service levels.Reduce in-transit losses and cold-chain breaches.KPI: Cost per kg/litre, on-time delivery %, transit loss %.5. Cost Management & Budget ControlTrack end-to-end supply chain costs vs budget.Lead continuous improvement and productivity initiatives.KPI: Cost savings, budget adherence, cost-to-serve.6. Integration with Heritage NetworkLeverage Heritage’s warehouses, routes, and infrastructure for scale and efficiency.Align operating processes, SLAs, and performance metrics.KPI: Network utilization, cost synergy realization.-

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