Job Title:
Regional Credit Manager
Company: questW
Location: Mumbai, Maharashtra
Created: 2026-01-13
Job Type: Full Time
Job Description:
This is a full time role with our client. Reporting to: Zonal Credit Manager Department: Credit and Risk PURPOSE OF THE JOBPerform credit appraisal of customers and dealers who apply for financing, in adherence with laid down credit policies and with the overall business objective of building the asset book in a safe manner. Responsible for credit assessment and monitoring of financed contracts, in compliance with internal credit policies and continuous evaluation to ensure its adherenceEvaluate, provide analysis, conclusion, and recommendations to determine credit facilities to customers and dealers, and communicate relevant information proactively to customers and other team members, especially in the front end. Maintain data accurately, develop and disseminate MIS to senior managers and management. KEY RESPONSIBILITIESCreditProcessing of Credit application for the region, including financial analysis of customers, viability analysis of the transaction, checking applicants’ references and credit rating with the credit bureau and recommending the appropriate decision to his / her senior Credit Manager, or to approve the credit application in complete adherence to the laid down policies of credit and approval authorities within the org.Manage end-to-end credit approval process within given Turnaround time (TAT) for the regionMaintain a proper, auditable document trail in the company IT System (Credit Module) for all credit decisions, starting from the application stage to approval or rejection stage, with a proper rationale and approval record for all decisions, including for exceptions, if any.Maintain up-to-date and complete credit files in the IT System.Adhere to a credit risk culture of an exceptional quality, in terms of established credit guidelinesCollaborate with the business team to achieve projected business targets while ensuring to build quality portfolio and always manage delinquencies in his / her regionPut the customer first even while declining ineligible credits – understand the need of end-customer, business area, dealers and be empathetic while interacting and communicating with them, always keeping in mind the captive nature of financing business while driving an optimal balance between growth and probability of credit lossesEngage in development, implementation, review, and monitoring of various credit programs and providing training to the sales team members of his / her regionProactive Micro (front and back testing) and macro risk management (portfolio, segment, brand, industry)Proactively endeavour to obtain additional credit information to support credit decisions at one go and avoid repeated to and for with customersProvide inputs for developing sound, acceptable credit policies, processes, and procedures Proactively endeavour to obtain additional credit information to support credit decisions at one go and avoid repeated to and for with customers Monitor and report all violations of credit policies to Zonal Credit Manager / Head Risk-India.Implement and fully utilize the management processes and toolsBusiness-oriented, proactive, results-driven and a Personality characterised by the ability to work independently and being self-motivated Understanding the numbers clearly but also the nature and the risks of the business behind the numbersPortfolio ManagementCollaborate with the Sales & Collection team and providing support on the delinquent accountsProvide detailed analysis on what went wrong on delinquent deals along with the learning outcomeManage portfolio of his / her region and work towards reducing delinquencies Travel to and from any part of India, as required to achieve the business objective, whether in credit or to manage portfolioProactively communicate and provide MIS to Zonal Credit Manager / Head Risk - IndiaEDUCATION & PROFESSIONAL EXPERIENCEChartered Accountant / M.B.A. (Finance) / ICWA / CFA / equivalent post graduate degree from a reputed Business School / University / Institute3-4 years’ of credit underwriting experience in an NBFC or retail bank is a must, of which minimum 2-3 years must be in the credit underwriting of Commercial Vehicles & Construction Equipment loans in India.Although not a must, preference will be given to candidates with (a) a good understanding of leasing and (b) captive finance company experienceSound knowledge of local market, industry trends in CV and CE industries and customer base.Be a self-starter with a demonstrated track record.Willingness to work and adapt to a fast growing & changing environment.Ability to work independently, learn quickly and be proactive.Ability to perform and work well under pressure, good analytical & troubleshooting skills. Must possess strong English communication skills – verbal and written. Knowledge of Hindi and at least one local language is required.Proficiency in MS Office – Word, Excel and PowerPoint is an essential pre-requisite for this job.COMPETENCIES & SKILLSBe presentable and be always an ambassador for the orgSolid domain knowledge of credit underwritingStrong analytical and interpretive skillsCustomer centric and Strategic mindset Strong interpersonal skills, customer focus and strong ability to communicateAbility to work in a process driven organisationOffer:Competitive compensation packageHighly challenging, rewarding, open and flat organizational environment for achievement and growthAbility to demonstrate leadership and impact the business