Spanish Customer Success Manager

About Drip CapitalWe are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease.With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in emerging markets with seamless access to capital—eliminating red tape and outdated processes. By leveraging cutting-edge technology, we make trade finance fast, efficient, and hassle-free. Beyond financing, we simplify trade and sourcing, helping SMEs navigate global markets effortlessly.Role: Customer Success ManagerJob Location : Solitaire Coprorate Park, Andheri East, MumbaiWork from Office | Mon - FriShift Timings : 6pm - 3am | Night ShiftsMust Haves :- Proficiency in Speaking Spanish - Experience in B2B Sales / Customer Service / Account Management - Available to work from Office in Mumbai in Night ShiftsRole Summary:- Build and nurture relationships with CXO-level stakeholders (CEO/CFO) across SME clients. - Serve as the key point of contact for multiple client accounts across their sales lifecycle. - Grow wallet share from existing customers and deliver a measurable % of revenue growth month-on-month. - Provide excellent customer service as the main point of contact - Address complex customer queries related to Trade Finance and Drip’s product offerings.

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