Senior Manager – Permanent Hiring | BU: upGrad Rekrut

Designation: Senior Manager – Permanent Hiring CORE (Consumer, Oil & Gas, Retail, Engineering)Location: Mumbai (Preferred) / GurugramTeam Size: 7 senior recruiters (scaling to 12 by Mar 2026)Reporting to: Vice President / PresidentBusiness Scope: Mid–Senior Perm Hiring across Engineering, Manufacturing, Industrial, Pharma, Construction, Consumer, Durables, FMEG, Chemical and Oil & GasAbout the RoleDrive a high-performance permanent hiring engine across core sectors. Own team productivity,strengthen client relationships, build a strong order book, and partner with Sales to grow sectoralpenetration and credibility through consistent closures and case studies.Core ResponsibilitiesA. Delivery Leadership (Mid–Senior Roles)• Lead the execution of all mid–senior mandates across assigned sectors with zero slippage.• Translate client requirements into clear briefs, sourcing strategies, and recruiter workstreams.• Review submissions, calibrate profiles, and ensure high hit-ratio on every mandate.• Monitor TAT, interview strike rate, and closure velocity, enforce discipline and quality.B. Client Relationship Management• Own and strengthen relationships with hiring managers, HRBPs, TA Heads across sectors.• Conduct regular review calls, expectation-setting, and feedback loops to drive repeat business.• Position Rekrut as a specialist partner through insights, benchmarking, and sector knowledge.• Manage escalations proactively and maintain trust, predictability, and delivery confidence.C. Order Book Management• Maintain and grow a healthy, high-value order book with clear priority, ageing discipline, and fulfilment plans.• Ensure JDs are actionable, calibrated, and continuously advanced in the pipeline.• Build visibility on forecasted closures and quarterly achievement.D. Team Leadership• Lead, coach, and scale a team of 7 senior recruiters (growing to 12 by Mar ’26).• Drive daily huddles, weekly reviews, performance rituals, and capability building.• Standardise sourcing playbooks, interview frameworks, and market mapping workflows.• Build a culture of ownership, speed, and professional maturity.E. Sector Intelligence + Sales Collaboration• Work closely with Sales to: o Identify high-potential accounts in Engineering, Manufacturing, Industrial, Pharma, Construction, Consumer, FMEG, Durables. o Provide sectoral feedback, role insights, and hiring patterns to shape BD strategy. o Build and publish case studies, success stories, and sector capability decks.• Strengthen our positioning as a specialist partner in core sectors.F. Governance & Process Excellence• Ensure CRM hygiene, mandate tracking, and data discipline.• Uphold compliance on documentation, contracts, and internal processes.• Drive continuous improvement in sourcing velocity, quality, and recruiter productivity.Key KPIs• Order Book Value: Consistent growth with ageing discipline and forecast visibility• Closure Targets: Mandate completion velocity & quarterly closures• Interview-to-Offer Ratio: Minimum 1:5 for mid & senior roles• Recruiter Productivity: Submissions/day, calibrated profiles/week, closures/month• Client Satisfaction: Repeat mandates, NPS-style feedback, escalation-free delivery• Team Ramp-up: Expand to 12 senior recruiters by Mar 2026 with performance stability• Case Studies: 1–2 sectoral case studies/month in partnership with SalesIdeal Profile• 8–12 years of experience in perm hiring with deep exposure to engineering, industrial, manufacturing or allied sectors.• Track record of closing mid & senior mandates across plant, projects, operations, quality, supply chain, R&D, commercial, and corporate roles.• Strong client-handling maturity — can engage CXOs/HO/TA heads with confidence.• Proven team leadership experience managing 5–12 recruiters.• Strong process orientation, market understanding, and delivery disciplineCompetencies• Sector Knowledge (Engineering/Industrial/Pharma/Construction/Consumer/FMEG)• Leadership & People Development• Client Engagement & Expectation Management• Delivery Excellence & Role Decoding• Analytical & Process Orientation• High Accountability, Ownership, and Speed• Stakeholder Collaboration (Sales, CR, Leadership)

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