Operations Executive

Job OverviewThe person will be responsible for ensuring accurate and timely data entry, document verification, and adherence to process standards. Additionally, the role oversees both front-end and back-end operations to ensure efficient visa application processing.Duties & ResponsibilitiesJob Description- Receive, review, and verify applications, PNR details, and supporting documents. - Assess and evaluate applications against qualifying criteria. - Accurately upload applications into the immigration system. - Maintain and update all application records, ensuring timely MIS reporting. - Address visa application inquiries via email or phone. - Liaise with applicants for additional documentation or clarification and provide visa status updates. - Update visa statuses in the system as required. - Coordinate with the EK CVS (immigration) office for daily visa application processing. - Manage cash and bank-related transactions, if assigned. - Ensure adherence to Emirates’ Service Level Agreements (SLA) for all processes. - Comply with VFS Global’s information security policies and procedures. - Follow DVPC standard operating procedures and manuals without process deviations. - Complete all processes within the mandated turnaround time. - Prevent penalties or complaints by monitoring, tracking, and minimizing internal errors. - Coordinate with the Legal department for managing contracts and agreements.Environment, Social & Governance- Promote judicious use of natural resources. - Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines.Anti Bribery Management Systems (ABMS)- Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.a. Understanding of ethical standards and the importance of integrity in business practices.Education- Completion of bachelor's degree or global equivalent.Experience- P5 & P6 Level: Minimum 1 year of experience in a data entry role (freshers may also be considered).

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