Assistant Quality Assurance Manager

Assistant Manager – QualityKey Responsibilities and accountabilities of the Role: Serve as the Quality Assurance (QA) in charge for the assigned region, representing and ensuring adherence to quality standards. Conduct a minimum of 25 audits at CCD outlets, 5 audits at CDX outlets, and audits of vendors, warehouses, and cold storage facilities as required, every month. Prepare monthly reports on audit findings and review them with stakeholders, ensuring implementation of corrective actions from all audits. Conduct weekly checks on food specifications and sensory evaluations for both food and beverages at CCD and CDX outlets. Provide training to the team as needed to enhance skills and ensure consistency in quality assurance practices. Monitor primary and secondary logistics vehicle temperatures in the region, escalate any deviations, and ensure corrective actions are taken. Conduct vendor audits and verify product processes to ensure compliance and quality standards are met. Monitor secondary logistics vehicle temperatures and escalate any deviations for prompt action.Functional Skills required to execute the role: Quality Assurance Management: Ability to oversee and ensure adherence to quality standards in the assigned region. Audit Management: Proficiency in conducting audits at CCD and CDX outlets, as well as vendor audits and inspections of warehouses and cold storage facilities. Reporting and Analysis: Skills in preparing comprehensive reports on audit findings and analyzing data to identify trends and areas for improvement. Training and Development: Capability to provide training to the team to enhance skills and ensure consistency in quality assurance practices. Logistics Monitoring: Ability to monitor primary and secondary logistics vehicle temperatures, escalate deviations, and ensure corrective actions are taken promptly. Food Safety: Knowledge of food safety regulations and standards, with the ability to ensure compliance in all aspects of operations. Sensory Evaluation: Skills in conducting sensory evaluations for both food and beverages to maintain product quality.Performance Measures and indicators for the Role: Quality Assurance Standards Adherence Audit Performance (CCD Outlets) Audit Performance (CDX Outlets) Audit Performance (Vendors, Warehouses, Cold Storage) Monthly Audit Report Preparation Stakeholder Review Meetings Food and Beverage Quality Checks Team Training and Development Logistics Temperature Monitoring (Primary and Secondary Vehicles) Vendor Audit Compliance.Technical Skills required to execute the role: Food Safety and Quality Standards: In-depth knowledge of food safety regulations and quality standards applicable to the food and beverage industry. Auditing Techniques: Familiarity with auditing techniques and methodologies to assess compliance with quality standards. Sensory Evaluation: Understanding of sensory evaluation techniques to assess food and beverage quality. Data Analysis Tools: Proficiency in using tools like Microsoft Excel or data analysis software for analyzing audit findings and generating reports.Qualification & Experience: Bachelor’s degree in Food Science, Food Technology, Quality Assurance, or a related field. Advanced degrees such as Master’s or MBA may be advantageous. Certifications in Quality Management Systems (QMS), Food Safety Management Systems (FSMS), or Quality Auditing would be beneficial. 3-5 years of experience in Quality Assurance, preferably in the food and beverage industry. Experience in conducting audits, monitoring quality standards, and implementing corrective actions. Familiarity with food safety regulations and quality management systems.

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