CLIENT SERVICING & BUSINESS MANAGER (MIX of CLIENT SERVICING , BIZ LEAD MANAGEMENT & CREATIVE DIRECTION) — Wedding Photography Industry

CLIENT SERVICING & BUSINESS MANAGER (Mix of Client Servicing, Business Lead Management & Creative Direction) Luxury Wedding Photography & Film Studio | Mumbai Before You Apply This is an entry-to-mid-level position (typically 1–4 years of relevant experience). Salary will be aligned accordingly — not suited for senior or high-salary expectations. A valid passport is a must , as the role involves frequent travel across India and abroad. About Us We are a luxury wedding photography and film studio, celebrated for crafting emotionally powerful stories wrapped in fashion-forward visuals . From palaces and private estates to faraway shores — wherever love takes us, we turn moments into timeless, stylish, and deeply personal narratives. At our core, we blend empathy with aesthetics , ensuring every couple not only receives beautiful imagery but also enjoys a seamless, thoughtfully curated journey.Role Overview This is a Mix role — equal parts: Client Servicing → Be the single point of confidence for couples & families throughout their journey. Business Lead Management → Handle inbound leads, conduct discovery calls, create proposals, and manage follow-ups — this is not a cold-calling role. Creative Direction → Ensure moments aren’t missed, frames look their best, and storytelling stays true to the brand aesthetic. You are the bridge between emotion and execution — equally comfortable leading conversations with planners and clients, coordinating with creative teams, and guiding editors to align stories with intent. This is not a 9-to-5; it’s about ownership, stamina, and creating something unforgettable. Who Should Not Apply Hardcore client servicing profiles with no creative eye Filmmakers/DOPs/Writers who only want to shoot Stylists who don’t understand storytelling or production Production managers with no client-facing experience Anyone uncomfortable with high-pressure, travel-heavy wedding environments Freshers without relevant industry exposure Candidates expecting senior/leadership-level salary packages not aligned with a 2–5 year roleWho This Role Is For Someone mature yet fun, emotionally aware, and client-facing A professional who can manage client relationships end-to-end while shaping storytelling moments A person with strong creative sensibility — understands films, photos, and aesthetics (not just logistics) Confident enough to direct a team with authority, yet approachable enough to build comfort with clients Highly proactive, systematic, and organized — doesn’t need reminders or follow-ups Passionate about weddings and willing to work long hours during peak seasonKey Responsibilities Act as the SPOC for assigned weddings — managing clients, expectations, and timelines Conduct discovery calls with inbound leads, build rapport, and close bookings Create proposals and ensure follow-ups are timely and professional Lead on-floor execution → posing, styling, interviews, story arcs, ensuring nothing is missed Work with planners, vendors, and venues to keep shoots smooth & timely Lock freelancers, prep call sheets, manage backups & trackers Guide editors → align films/photos with story & studio aesthetic Manage client feedback cycles & ensure timely delivery Contribute to moodboards, teaser/trailer ideas, and Insta campaigns Qualifications & Skills 2–5 years of experience in content, media, luxury events, or client servicing with creative sensibility Prior experience in handling inbound leads, client meetings, or proposal creation Strong storytelling + visual instinct (films, photos, aesthetics) Excellent communicator — clients & teams take you seriously Strong knowledge of Excel/Google Sheets for trackers, schedules & reporting Proactive, self-driven, highly organized — should not require repeated follow-ups Street-smart, emotionally intelligent, calm under pressure Must have a valid passport & be open to travel Immediate joiners preferred What We Offer Ownership of weddings end-to-end Travel across stunning destinations Creative + leadership freedom A respectful, drama-free, emotionally intelligent teamHow to Apply Send your CV + a short note to Must Include: Current CTC Expected CTC Notice period Must have a valid passport

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